What factors contribute to the success of a practice? Our first thought is usually the team of medical professionals in the office. As a founder, you take your time assembling a team of experienced, trustworthy medical professionals. It’s important to be surrounded by practitioners you can rely on. But your practice won’t make it unless you spend an equal amount of time and effort on hiring the best staff to run your business.
In order for your practice to run smoothly, you need a great business staff. A medical practice administrator wears a number of hats and makes sure your practice runs smoothly so you can focus on your patients. So take your time, and make sure you hire the right person for your practice. Here are a few tips for making sure you find the administrator that best helps your practice.
· They have three to five years of healthcare experience.
· Their skills mesh with your needs. If you’re struggling with the transition to EHRs, hire someone with EHR experience. If you need help with billing, hire someone with proven skills in that area.
· Make sure whomever you hire is familiar with, and comfortable using, social media. Social media’s role is increasing, even for health care practices, and this skill is a must have.
· Take your time. The administrator you hire should have great people and communication skills. And remember that they really need to click with your staff!
This column was originally published in Saporta Report.